Keeping Humans in the Loop: Designing Explainable AI Systems for Confident, Automated FMCG Decisions
We’ve all seen the headlines promising total FMCG automation—a world where algorithms run everything from pricing to procurement. It’s certainly a tantalizing vision, given the breakneck speed of the consumer goods market. But let’s pause and consider what happens when a highly optimized AI spits out a counterintuitive recommendation that could cost millions. Do you […]